pa-energy London metering and energy management systems | PA-Energy Submetering London
Sub metering and energy management system installation services
submetering, metering, logger installation, energy data collection, energy management systems
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WHAT WE DO
PA-Energy provide provide building + sites water, energy and renewables metering and automated monitoring , environmental analytics reporting, independent expert consultancy. These include on-site services to improve your energy and water management operations and resolve your metering problems.
We get to know our clients and build a package that works for you.
PA-Energy have years of experience and has a high quality client base in the public sector and blue chip companies who trust us with their sites. Our clients often come to us through word of mouth or because no-one else has been able to fix their problem.
We go the extra mile in providing you with the best package of technology and services. We are independent and so can use the best technology for your situation.
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SOLUTIONS FOR ENERGY MANAGERS

Our Works Packages cover all aspects of on-site and off-site energy and water management.

CARBON FOOTPRINT
Know how much energy your buildings are using through effective metering.

WATER & LEAK DETECTION
Manage your water consumption and spot leaks or abnormal use quickly.

RENEWABLES
Make sure your renewable energy installations are working properly.

COST REDUCTION
Check and reduce your utility supplier invoices and bill your tenants/departments.

BEST EQUIPED
Get advice on your water and energy infrastructure, meters and facilities.

WORKING SYSTEMS
Sort out those awkward site problems that have been a struggle to fix.

SERVICES WE PROVIDE
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Meterworks

Utility Metering

PA-Energy install and maintain water, gas, electricity, oil and heat energy sub-meters and provide remote monitoring technologies for fiscal and sub-meters together with trouble-shooting services to fix meter issues and resolve meter-related matters.

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Aquaworks

Water Management

AquaWorks from PA-Energy is a set of services and technologies which will solve your water management and consumption problems as well as providing on-going support to ensure continued water efficiency.

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Enerworks

Energy Management

From analysing your consumption at the meter all the way through to managing energy contracts and utility invoice validation, PA-Energy has a range of services and technologies

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Dataworks

Energy and water data at your fingertips

PA-Energy’s DataWorks package of services and technologies means you have energy and water performance data always on hand, along with intelligent alerts and remote desk support

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Greenworks

Helping you manage your renewable energy sites

Our GreenWorks is a service and technology offer from PA-Energy which ensures that you always know if your renewable energy installations are performing correctly and resolves any issues that might occur.

CONTACT DETAILS

pa-energy-office-at-kennington-business-centre

Address and Contact Details

 

PA-Energy London
Chester House,  Kennington Park Business Centre
1-3 Brixton Road,
London, SW9 6DE

   0207 193 7701

    0207 326 0894

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Please read our privacy policy below for more information.
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PA-Energy Privacy Notice 2018 Current

Your right to privacy is important to us. The following terms are provided to explain how we collect and use information about you so that you can make an informed choice about using Websites and our services.

 

 

What is personal information?
Personal Information is information relating to an identified or identifiable natural person.   An identifiable natural person is one who can be identified,  directly or indirectly  by reference to an identifier such as a name,  an identification number, location data,  an online identifier or to one or more factors specific to the physical,  physiological,  genetic,  mental,  economic,  cultural or social identity of that natural person.

 

We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

 

We collect personal information from you when you use our Services and make an enquiry.

 

We collect personal information from you and any devices you use when you:  Enrol on our course,  register for an account with us, provide us information on a web form, update or add information to your account.

 

Some of this personal information, such as a way to identify you,  is necessary to fulfil the requirements of the licencing authority we operate under.  The provision of all other personal information is voluntary but may be necessary in order for us to deliver a decent service to you.

 

We may also collect personal information from other sources,  as described below.

 

 

Personal information you give us when you use our services or register for an account with us

  • Identifying information such as your name,  role,  addresses,  telephone numbers or email addresses when you register with us.

 

 

How we use your personal information
We use your personal information to provide and improve our Services,  contact you about our Services,  provide you customer service and to detect,  prevent,  mitigate and investigate fraudulent or illegal activities.

 

We use the personal information we collect from you for a range of different business purposes and according to different legal bases of processing.

 

 

Lawful basis
We use your personal information to fulfil a contract with you and provide you with our Services,  to comply with our legal obligation,  protect your vital interest or as may be required for the public good.

 

We use your personal information to pursue our legitimate interests where your rights and freedoms do not outweigh these interests.  We have implemented controls to balance our interests with your rights.

 

This includes to:

  • Contact you via email or postal mail to inform you about our Services.
  • Contact you about public policy matters or other current events,  related to your ability to use our 
Services.
  • Deliver targeted marketing,  service updates and promotional offers based on your communication 
preferences.
  • Measure the performance of our email marketing campaigns (e.g. by analysing open and click 
rates).

 

 

Cookies

Our website uses cookies – a small piece of information stored on your computer in the form of a file – where strictly necessary for the purposes of making the Website work, for monitoring performance or facilitating functionality.

 

You may refuse the use of cookies by adjusting the settings of your web browser, however please note that if you do this you may not be able to use the full functionality of this Website.

 

By using this Website,  you consent to the use of cookies and use of the data they provide.

 

 

Log Files
Continuous logs are kept of requests received by the Website’s web servers as it is accessed.  These logs are used to analyse usage of the Website.

 

Each log entry may includes the internet protocol (IP) address of the client used (typically,  though not necessarily,  the IP address of the personal computer (PC) used),  the type of client used (typically, though not necessarily,  the type and version of web browser used),  the URL of the page (or object) requested,  the URL of the previous page (or object) requested (known as the ‘referrer’ and could relate to this Website or another) and the reference number stored in a cookie created by the Website (if one exists)

 

We will only use this information to identify you where we are required to by law or where we suspect that there has been a breach of the law or of the Terms of use.

 

 

Consent
With your consent, we may use your personal information to:

 

  • Provide you with marketing via telephone calls,  email,  text or in person.

 

You have the right to withdraw your consent at any time.

 

You have choices about how we use your personal information to communicate with you,  to send you marketing information,  how we provide you with customised and relevant advertising and whether you want to stay signed into your account.

 

 

Communication preferences 

You can control your communication preferences by contacting us and letting us know your preference.

 

If you do not wish to receive marketing communications from us,  you can unsubscribe in an email you have received,  indicate your communication preferences using the method described within the direct communication from. Keep in mind, we do not sell,  rent or otherwise disclose your personal information to third parties for their marketing purposes without your consent.

 

 

Your rights
We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law.  We also take steps to ensure that the personal information we collect is accurate and up to date

 

  • You have the right to know what personal information we maintain about you
  • We will provide you with a copy of your personal information in a structured,  commonly used and machine readable format on request
  • If your personal information is incorrect or incomplete,  you have the right to ask us to update it
  • You have the right to object to our processing of your personal information
  • You can also ask us to delete or restrict how we use your personal information,  but this right is determined by applicable law and may impact your access to some of our Service

 

 

Access, correction, and deletion of your personal information
Upon your request, we will close your ‘account’ and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws

 

We may disclose your personal information to the following parties for the following purposes:

 

  • Staff, bonafide sub-contractors and other service providers to provide services
  • Company accountants, to comply with regulations and auditing

 

 

Data Processors
A Data processor in relation to personal data, means any person/organisation (other than an employee of the data controller) who processes the data on behalf of the data controller. In our case these Service Providers and financial institutions partners as follows

 

  • Third party service providers who help us to provide our Services,  payment processing services,  to assist us with the prevention,  detection,  mitigation,  and investigation of potentially illegal acts, fraud and/or security breaches,  bill collection:  Company Accountants, REDSTS platform provision,  email service providers,  business and technical consultancy,  Sub-Contractors,  Credit Card Processing,  Company Bank.
  • Third party shipping providers (e.g., Royal mail, DHL, UPS, etc.) with whom we share delivery address,  contact information and shipment tracking information for the purposes of facilitating the delivery of items purchased and other delivery related communications.

 

 

Security
Security is a priority for us when it comes to your personal data.  We’re committed to protecting your personal data and have appropriate technical and organisational measures in place to make sure that happens.

 

    • Conducting Data Protection Impact Assessments (DPIA)
    • Appointing a DataProtection Officer (DPO) responsible for;
      • Ensuring GDPR Compliance
      • Data protection Awareness and training
      • Monitoring Processes

     

    To reduce the risks of loss,  misuse,  unauthorised access,  disclosure and alteration. Some of the safeguards we use are firewalls and data encryption,  physical access controls to our data centres and information access authorisation controls.

     

     

    Retention
    We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

     

    How long we retain personal information can vary significantly based on context of the Services we provide and on our legal obligations. The following factors typically influence retention periods:

     

    • How long is the personal information needed to provide our Services? This includes such things as maintaining and improving the performance of our products, keeping our systems secure, and maintaining appropriate business and financial records. This is the general rule that establishes the baseline for most of our data retention periods.
    • Is the personal information sensitive? If so, a shortened retention time is generally appropriate.
    • Have you provided consent for a longer retention period? If so, we will retain data in accordance 
with your consent.
    • Are we subject to a legal, contractual, or similar obligation to retain your personal information? 
Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or personal information retained for the purposes of litigation.

     

    After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.

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Meterworks

Utility Metering

 

PA-Energy install and maintain water, gas, electricity, oil and heat energy sub-meters and provide remote monitoring technologies for fiscal and sub-meters together with trouble-shooting services to fix meter issues and resolve meter-related matters.

 

Our Meterworks package provides a full range of technology and services to improve your water, gas, electricity and heat metering and resolve any issues you have with your existing installations. We are independent so can choose the best technologies and products available to meet your requirements.

Meterworks package for your business – Technologies and Services

  • SUBMETER INSTALLS

    • Provision and installation of sub-meters for water, gas, electric, oil and heat.

  • FAULT FINDING

    • General trouble-shooting activities to resolve awkward problems – if you have an energy or water problem, or one that your existing supplier has not been able to fix, give us a call!

  • ADVICE & CONSULTANCY

    • Advice and consultancy on major meter installation projects and meter right-sizing.

  • METERING ACCESSORIES

    • Supply and installation of meter accessories such as pulse heads, pulse splitters, optical readers, meter enclosures, current transformers/sensors and assemblies.

  • METER ACCURACY

    • On-site resolution of any problems with stuck meter registers, inaccuracy and over- or under-billing and arrangement of meter accuracy tests.

  • REMOTE SUPPORT

    • Remote desk support to quickly deal with issues or concerns as they arise.

  • DATA LOGGING

    • Installation, maintenance and operation of meter data loggers and communications equipment for fiscal and sub-meters, software and data collection services (see Dataworks for more information).

  • REPAIRS

    • Repair and maintenance of meters and meter accessories.

Aquaworks

Water Management

 

The PA-Energy  Aquaworks  package is a set of services and technologies which will help to solve your water management and consumption problems as well as providing on-going support to ensure continued water efficiency.

We work from meter to bill – we resolve meter, abnormal use and leakage problems, we monitor your water usage using sophisticated and reliable communications technology, provide expert advice on managing your water infrastructure, and will also ensure that you are being correctly billed by your water supplier; and if you are a landlord we will ensure that your tenants are being billed correctly.

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Aquaworks package for your business – Technologies and Services

  • SUBMETER INSTALLS

    • Provision of water meters for check metering or sub-metering.

  • LANDLORD/TENANT CONCERNS

    • Investigate landlord/tenant issues or concerns about charges from supply company related to metering and billing issues

  • PROJECT MANAGEMENT

    • Project management of water infrastructure and meter installations, including selection of metering and data collection equipment plus liaison with water companies.

  • WATER USAGE EVALUATION

    • On-site evaluation and reporting on water usage and identification of excessive water consumption or leakage

  • WATER BILLING

    • Water invoice checking and validation from water supply companies plus tenant recharges.

  • SUPPORT

    • Provision of ongoing desk support to clients to deal with issues or concerns as they arise related to water consumption, metering equipment, data collection or other on-site matters.

  • DATA COLLECTION

    • Data collection technologies services using remote communications technology for web-based reporting and leakage alerts (see Dataworks).

  • TROUBLESHOOTING

    • Troubleshooting of water usage issues including faulty meters and billing inaccuracies.

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Dataworks

Energy And Water Data At Your Fingertips

 

PA-Energy’s Dataworks package of services and technologies means you have energy and water performance data always on hand, along with intelligent alerts and remote desk support to help you keep on top of your sites and buildings.

 

We install, maintain and operate remote data collection equipment and web-based services that bring meter data for energy, water and renewables sites, analyse the data for anomalies, and warn you if there are any issues.

Dataworks package for your business – Technologies and Services

  • SMART INSTALLS

    • Supply and installation of meter communications devices including smart data loggers over the GSM network, Ethernet and radio devices. We choose the best devices for your sites.

  • ALERTS

    • Alarm and analysis systems which pinpoint and alert if any major issues are discovered such as a water leak, energy over-consumption or an equipment outage.

  • ADVICE & CONSULTANCY

    • Advice and consultancy on major meter installations and data collection projects. On-site maintenance and problem-solving.

  • DATA COLLECTION

    • Data collection services including secure remote data storage and web-based systems to allow full access and charting, including standardised consumption trends, date range selection and site-by-site benchmarking.

  • REPORTING SYSTEMS

    • Reporting systems and services which allow simple use for compliance or creation of reports.

  • METERING ACCESSORIES

    • Meters and meter accessories including gas, water, heat, oil and steam sub-meters, meter accessories such as pulse heads, optical character recognition of meter registers, meter pulse splitters, enclosures and meter assemblies (see Meterworks )

Enerworks

Energy Management

 

From analysing your consumption at the meter all the way through to managing energy contracts and utility invoice validation, PA-Energy has a range of services and technologies which will enable optimum performance of your buildings and energy purchasing.

 

The PA-Energy Enerworks  package offers a range of tailored on-site services, technologies, expert advice and off-site support to ensure that we are there for our clients.

Enerworks package for your business – Technologies and Services

  • SUBMETER INSTALLS

    • Supply of sub-meters for electricity, gas, heat and oil meters and resolution of meter issues such as inaccuracy, over/underbilling or meter register problems (see Meterworks).

  • ADVICE & CONSULTANCY

    • Advice and project management for the selection and deployment of energy efficiency programmes, metering and data collection systems.

  • ENERGY EFFICIENCY

    • Energy consultancy to review energy usage, measures to reduce energy use and costs, and manage supply capacity limitations.

  • ENERGY SUPPLY CONTRACTS

    • Set up and management of energy supply contracts, invoice validation and tenant recharges.

  • SUPPORT

    • Provision of ongoing desk support to clients to deal with issues or concerns as they arise related to energy consumption, metering equipment, data collection or other on-site matters.

  • DATA COLLECTION

    • Installation and operation of automatic data collection of electricity, gas, heat and oil consumption in major buildings, industrial and transportation sites and processes(see Dataworks).

  • TROUBLESHOOTING

    • On-site troubleshooting of energy consumption and usage issues.

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Greenworks

Helping you manage your renewable energy sites

 

Our Greenworks is a service and technology offer from PA-Energy which ensures that you always know if your renewable energy installations are performing correctly and resolves any issues that might occur. Often, particularly after recent installation, renewable equipment may not be operating correctly, have frequent drop-outs, or not be generating the amount of energy envisaged. PA-Energy can get to the botttom of these issues, report on performance, highlight faults, and improve efficiency.

 

We cover all renewables including PV, CHP, Wind and solar heating and provide site monitoring, assistance with and on-site installation of data collection equipment, plus remote desk support and assistance to ensure efficient operation and maximum up-time. We also collect on-site asset information for management reporting or compliance.

Greenworks package for your business – Technologies and Services

  • SITE VISITS

    • Asset audit: Site visits to collect information for CCL applications including meter details.

  • FAULT FINDING

    • General fault-finding and trouble-shooting.

  • TARIFF & DATA COLLECTION

    • Advice and project management for selection and deployment of metering for Feed in Tariff and data collection.

  • AUTOMATED ALERTS

    • Automated alerts service plus on-site call-out for outages, over/under-performance faults, etc.

  • MONITORING PERFORMANCE

    • Monitor performance of renewables plant and equipment (PV, CHP, Wind turbine, solar heating, etc.) using data collection and alarm systems. On-site investigation of problems associated with renewable energy sources.

  • DESK SUPPORT

    • Provide ongoing desk support to clients to deal with issues or concerns as they arise related to renewables equipment, metering devices, data collection or other on-site matters.